1. Are your filters compatible with Hydac, Pall and other brands?
Yes, we provide brand replacement service; our filters are interchangeable with international brands.
2. Can you customize non-standard filters?
Yes, we accept customization on dimensions, materials and filtration precision for special working conditions.
3. What is the service life of your filters?
Normally 3–12 months, depending on working environment and maintenance.
4. What is your MOQ and production time?
MOQ: 1 piece for standard models.
Production time: 5–7 days for standard items, 12–15 days for customized products.
5. Do you provide technical support?
Yes, we can also provide product parameters and technical drawings upon request.
6. Is the packaging suitable for international shipping?
Yes, we use standard export cartons or pallets, shockproof and moisture-proof.
7. What payment terms do you accept?
We accept T/T, Western Union, Alipay and other convenient payment methods.
8. Do you offer after-sales warranty?
Yes, we provide a 12-month warranty against manufacturing defects under normal installation and use. If quality issues arise, we will reproduce the product free of charge.
